Privacy Policy

Home Privacy Policy

Last Updated: 25-11-2025
Brilliantrix (OPC) Private Limited
https://brilliantrix.com

Brilliantrix (OPC) Private Limited (“Brilliantrix”, “we”, “our”, “us”) provides independent ServiceNow consulting services. This Privacy Policy explains how we collect, use, store, and protect personal information for visitors worldwide, including those from the EU/UK (GDPR) and California (CCPA/CPRA).

1. Information We Collect

We collect personal information only when you submit it through our contact form, such as:

First name
Last name
Email address
Phone number
Subject/Message content

We do not create user accounts, process payments, track behavioral data, or request app permissions.

2. How We Use Your Information

We use the data you submit only for:

Responding to your inquiry
Discussing project requirements
Providing consulting services
Internal communication records

We do not sell or share personal data for marketing.

3. Cookies & Technical Data

Our WordPress website and hosting provider (Hostinger) may automatically collect non-identifiable technical logs such as:

IP address (for security)
Browser and device type
Basic site usage analytics
Error logs

This is standard, functional, and not linked to your identity.

We do not use:

Targeted advertising
Tracking pixels
Third-party marketing cookies

See our Cookie Policy for details.

4. Legal Bases for Processing (GDPR / UK GDPR)

For EU/UK visitors, we process personal data based on:

Legitimate Interest — responding to inquiries
Consent — when you submit the contact form voluntarily

You may withdraw consent at any time by emailing privacy@brilliantrix.com.

5. Your Rights

EU/UK (GDPR / UK GDPR) Users

You may request:

Access to your data
Correction
Deletion
Restriction of processing
A copy of your data

California (CCPA/CPRA) Users

You have rights to:

Know what personal data is collected
Request deletion
Know whether your data is sold or shared (we do not sell data)

Requests: privacy@brilliantrix.com

6. Data Retention

We retain contact-form messages only as long as necessary for communication and business records, then delete or archive them securely.

7. Data Security

We implement reasonable measures to protect data.
However, no method of electronic communication is 100% secure.

8. Third-Party Services

Our site may rely on:

Hostinger (hosting)
WordPress core
Plugins needed for basic functionality

These parties may process basic technical logs.

9. Children’s Data

Our website is not intended for individuals under 18.
We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this policy. Changes will be posted on this page.

11. Contact Us

For privacy-related inquiries:
privacy@brilliantrix.com